Privacy Policy
Last updated: November 26, 2025
1. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Email address, account name, and password (encrypted)
- Game Data: Character names, levels, items, guild membership, and gameplay statistics
- Communication Data: Messages sent through in-game chat, support tickets, and forum posts
- Technical Data: IP address, browser type, device information, and connection logs
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our gaming services
- To process your account registration and manage your account
- To prevent fraud, cheating, and ensure fair gameplay
- To communicate with you about your account, updates, and important announcements
- To analyze game usage and improve user experience
- To enforce our Terms of Service and investigate violations
3. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of passwords, secure server infrastructure, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our services (hosting, analytics, payment processing)
- Legal Requirements: When required by law, court order, or government regulation
- Safety and Security: To protect the rights, property, or safety of CodexAAC, our users, or others
- Public Information: Character names, levels, and rankings may be displayed publicly on our website
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your account and associated data
- Objection: Object to processing of your personal data
- Data Portability: Request transfer of your data to another service
To exercise these rights, please contact us through our support system.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal data, except where we are required to retain it for legal, regulatory, or security purposes.
8. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us through our support system or visit our Contact page.